Tag Archives: Windows 8

Lync 2013 Video Issues on Windows 8

Part of the reason I have a blog is to document issues and resolutions I do not want to forget. Yesterday morning I was on two calls using Lync and the video was blank or white. I had great audio and messaging worked fine. So the only part that was not functioning was the video. I have been using Lync for years usually the problem was related to connectivity.

I started by leaving and rejoining both calls multiple times. That was primarily just annoying with no change in the video issue. Time to search. So, giving credit to whom credit is due, I found the following blog post by Shay Atik – Lync 2013 Desktop Sharing Shows White Screen. Turns out you need to remove a registry entry related to IE and ActiveX. I am copying the steps that Shay gives here and letting you know it works.

From Shay’s blog:

1. Open the Registry Editor (Start + R -> regedit -> OK).

2. Backup the registry (just in case): File -> Export.

3. Go to HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\ActiveX Compatibility and delete the {00000000-0000-0000-0000-000000000000} expandable folder.

4. Mission completed. Run Lync desktop sharing, and you’re good to go.

Hopefully this helps someone else, and thanks Shay for posting this.

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Windows 8 and Hyper-V: It’s that easy!

First, I need to set the record straight – I am not a systems guy.  When I need work done to set up a server or install an OS or handle networking, I usually talk to people who know what they are doing.  After the system is ready, I am build BI and data solutions on the system.

As far as Virtual Machines (VMs) go, I really did not like working with them.  I seem to always have issues getting them set up correctly and being able to work with them on a regular basis.  In particular, getting connected to the host system and internet always annoyed me.

Win 8 LogoWell, I upgraded to Windows 8 two weeks ago. Yes, I actually upgraded from Windows 7 to Windows 8 without issue.  I am really enjoying Windows 8 and my kids think it looks cool.

However, after the install, some VPN software provided by my client did not work.  It appears to have issues working with Windows 8.  I had heard that Hyper-V was easy to setup and use in Windows 8.  It’s true!  I merely had to turn on the service, create the network, create a VM, and point to a Windows 7 ISO and, voila, I had a VM running with Windows 7 and an internet connection.  A BuildingHyper-V logo Windows 8 blog post by the Steven Sinofsky on Hyper-V was the key to simplicity.  Check it out!  They have a video, 3 minutes long, on creating a VM in Windows 8.  It worked!

Kudos to the engineering team on making this a simple exercise that even a non-systems guy could figure out and use!